This article is about the Proxi admin app at app.proxi.co.
If a board member, a city attorney, or a business owner asks "what does Proxi do with our information?", this is the short answer. The full version is our Privacy Policy; this article is the plain-language tour.
Two Different Things: Our Website and Your Product
It helps to separate the two places people meet Proxi.
proxi.co is our marketing site, for people deciding whether to use Proxi. Like most company websites it uses advertising and analytics tools, and visitors there see a cookie choice where the law asks for one.
Your maps, directories, calendars, experiences, and embeds are the product. They carry none of those advertising tools. Your visitors are not profiled, retargeted, or identified to anyone, and we never sell or share their information for advertising.
That line is in the policy in writing, so you can point a skeptical reader straight to it.
Whose Data Is It?
Information your visitors give through something you built — a passport sign-up, a vote, a form, a listing claim — belongs to you, the organizer. Proxi holds it on your behalf and uses it only to run your experience. We don't contact your audience with our own marketing. The only emails or texts they get from Proxi are the ones you send, receipts and confirmations for something they did, and legal or security notices.
What We Keep, in Plain Terms
From your visitors: whatever your form, sign-up, or check-in asks for. Check-ins record which stop and when, not a location trail. "Near me" searches use a visitor's location to find results and don't store it.
From you and your team: account details, billing details, and how you use the app, so we can support you.
Automatically: basic device and usage statistics with no names attached. An IP address is recorded at sign-in, voting, and email capture, to stop duplicate votes and abuse.
Who Else Touches It
Running a web product means using other companies for hosting, email delivery, text messages, payments, and similar jobs. Every one of them is listed on our Subprocessors page, with what each one does and what data it sees. We update that page before adding a new one, and you can ask us to email you whenever it changes.
Where It Lives
Proxi is a U.S. company and data is stored in the United States. For organizations outside the U.S. that need formal transfer terms, those are in our Data Processing Addendum — see Need a Data Processing Agreement? Here's What It Covers and How to Get One.
If You're Asked for More
A security questionnaire or vendor form: email it to [email protected] and we'll fill it in.
A signed data agreement: see the DPA article above.
A visitor wants their data deleted: see When Someone Asks You to Delete or Share Their Data.
Cookie questions about your website: see Cookies, Consent Banners, and Your Embedded Maps.