This article is about the Proxi admin app at app.proxi.co.
A claim link is a small piece of text on a place that says Is this your business? A business owner taps it, confirms their email, and asks you for permission to keep that listing up to date. You approve or decline. That's the whole thing.
It's the quiet way to get businesses self-serving. You don't have to chase anyone — the ones who care find their own listing and put their hand up.
Turning It On
There are three separate places to switch this on, because you might want it in one spot and not another. The switch is called Let owners claim their listing in all three:
On a map — open the map editor, go to Actions, and it sits just under Get directions. New maps have it on already.
On a directory — open the directory editor and look for the same switch. New directories have it on already.
On your public listings page — go to Listings → Settings → Public Page. This one starts off.
Maps and directories you built before this was added start off too, so if an older map isn't showing claim links, that's why — the switch is waiting for you.
Under each switch there's a box for the wording — Custom label on a map, Link wording on a directory and your listings page. Leave it blank and the link reads "Is this your business?" Fill it in and it says whatever you want, up to 60 characters — "Own this shop?" or "Is this you?" work nicely for a market or a neighborhood map where "business" isn't quite the word.
Where the Link Actually Shows Up
It sits directly under the address on the place's card, in small text with a little check mark beside it. Two things both have to be true before a visitor sees it:
The place is connected to one of your listings.
Nobody manages that listing yet.
That second one matters. As soon as you approve someone, the link disappears from that business for everyone else — so a shop that's already claimed never sees a prompt asking whether it's theirs.
The first one catches people out: a place you typed straight onto a map isn't connected to a listing, so it won't show a claim link no matter how the switch is set. See Listings vs. Collections: What's the Difference?
What the Owner Sees
They tap the link and get a page headed Is Blue Heron Bakery yours?
They enter their email and we send a six-digit code to confirm it's really them.
Once confirmed, they land on Ask to manage Blue Heron Bakery, with their verified email already filled in, plus Your Name, an optional Phone Number, and an optional note — "Anything they should know?"
They send it and see Request sent, with a line telling them you'll take a look and they'll get an email either way.
If someone who already manages the listing taps the link, they're told so and given a button straight to their portal instead.
What Happens When You Approve
Approving does three things at once: it adds that person as an Editor on that listing, emails them a sign-in link to your portal, and takes the claim off your review list. From then on they can update that listing's own information.
Being an Editor on a listing is narrow on purpose. It's that one business — not your workspace, not your maps, not your other listings.
Good to Know
Declining asks you for a reason, and that reason goes to them in the email. A sentence is kinder than silence.
The email confirmation step is what makes this safe enough to leave on — someone has to actually receive mail at the address they typed.
It's still worth a glance. Confirming an email address proves someone owns that inbox, not that they own the bakery.
Prefer to invite businesses yourself rather than wait? See Let Your Businesses Update Their Own Listings (Invite Them to the Portal) — claims are the same destination arriving on its own.